All our items have a 1-year guarantee that is calculated by the date of the delivery by the manufacturer itself. Defects caused by misuse or negligence will not be covered.
If you wish to make use of the guarantee please contact us at firstname.lastname@example.org with the following information:
- Your order number
- The name and description of your item
- Detailed description of the problem
- If requested, please send also pictures regarding the issue
Returns for wrong orders
If you receive a different product than the one you ordered, we will send the correct product to you and we will pay for the shipping expenses. Contact us within 48 hours of delivery.